{"id":3271,"date":"2012-10-10T16:35:13","date_gmt":"2012-10-10T20:35:13","guid":{"rendered":"https:\/\/pitss.org\/us\/2012\/10\/10\/how-to-use-pitss-doc\/"},"modified":"2017-07-18T14:16:30","modified_gmt":"2017-07-18T18:16:30","slug":"how-to-use-pitss-doc","status":"publish","type":"post","link":"https:\/\/pitss.org\/us\/2012\/10\/10\/how-to-use-pitss-doc\/","title":{"rendered":"How to use Pitss.Doc"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\">\n<p class=\"MsoNoSpacing\" style=\"line-height: 30pt;margin: 0in 124.75pt 0pt 0in\"><b><span style=\"font-family: Arial\">How to use Pitss.Doc<\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"line-height: 26pt;margin: 0in 124.75pt 0pt 0in\">\n<p class=\"MsoNormal\" style=\"line-height: 26pt;margin: 0in 124.75pt 0pt 0in\"><span style=\"font-family: Arial\">Description on how to use the Issue Tracking tool Pitss.Doc.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"line-height: 26pt;margin: 0in 124.75pt 0pt 0in\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"MsoNormal\" style=\"line-height: 26pt;margin: 0in 124.75pt 0pt 0in\"><b><span style=\"font-family: Arial\">PITSS.DOC<\/span><br \/>\n<\/b><\/p>\n<p class=\"MsoNormal\" style=\"line-height: 26pt;margin: 0in 124.75pt 0pt 0in\"><span style=\"font-family: Arial\"><b><i>Documentation, <\/i><\/b><b><i><span lang=\"EN-GB\">October 2012<\/span><\/i><\/b><\/span><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 124.75pt 0pt 0in\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"MsoToc2\" style=\"line-height: 17pt;text-indent: -0.3in;margin: 0in 1.5in 0pt 35.3pt\"><span class=\"MsoHyperlink\"><span style=\"font-family: Arial\"><span style=\"color: #0000ff\">Create a User Account by yourself<\/span><\/span><\/span><\/p>\n<p class=\"MsoToc2\" style=\"line-height: 17pt;text-indent: -0.3in;margin: 0in 1.5in 0pt 35.3pt\"><span class=\"MsoHyperlink\"><span style=\"font-family: Arial\"><span style=\"color: #0000ff\">Activate User Account<\/span><\/span><\/span><\/p>\n<p class=\"MsoToc2\" style=\"line-height: 17pt;text-indent: -0.3in;margin: 0in 1.5in 0pt 35.3pt\"><span class=\"MsoHyperlink\"><span style=\"font-family: Arial\"><span style=\"color: #0000ff\">Issue Handling<\/span><\/span><\/span><\/p>\n<p class=\"MsoToc3\" style=\"line-height: 17pt;margin: 0in 1.5in 0pt 23.75pt\"><span class=\"MsoHyperlink\"><span style=\"font-family: Arial\"><span style=\"color: #0000ff\">Report an Issue<\/span><\/span><\/span><\/p>\n<p class=\"MsoToc3\" style=\"line-height: 17pt;margin: 0in 1.5in 0pt 23.75pt\"><span class=\"MsoHyperlink\"><span style=\"font-family: Arial\"><span style=\"color: #0000ff\">View Issue<\/span><\/span><\/span><\/p>\n<p class=\"MsoToc3\" style=\"line-height: 17pt;margin: 0in 1.5in 0pt 23.75pt\"><span class=\"MsoHyperlink\"><span style=\"font-family: Arial\"><span style=\"color: #0000ff\">Search for Issue<\/span><\/span><\/span><b><br \/>\n<\/b><\/p>\n<h2 style=\"margin: 12pt 105.85pt 0pt 0in\"><a name=\"_Ref238286795\"><\/a><a name=\"_Ref238286717\"><\/a><a name=\"_Ref238286688\"><\/a><a name=\"_Ref238286670\"><\/a><a name=\"_Ref238286621\"><\/a><a name=\"_Toc233430549\"><\/a><a name=\"_Toc232617229\"><\/a><a name=\"_Toc231790570\"><\/a><a name=\"_Toc231716076\"><\/a><span style=\"font-family: Arial\"><span style=\"color: #1f497d\">Introduction<\/span><\/span><\/h2>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">This document show how to use Pitss.Doc, the Issue Tracking tool used by Pitss for Project controlling, Release Planning, Support and Issue Tracking.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<h2 style=\"margin: 12pt 105.85pt 0pt 0in\"><span style=\"font-family: Arial\"><span style=\"color: #1f497d\">User Account<\/span><\/span><\/h2>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\">\n<span style=\"font-family: Arial\">You can create a User Account by yourself or Pitss will create one for you. Then you get a activation Email from: <b><span style=\"color: #4f81bd\">PITSS.DOC &lt;bugs@pitss.de&gt;<\/span><\/b> <\/span><\/p>\n<h2 style=\"margin: 12pt 0in 0pt\"><a name=\"_Toc337648523\"><\/a><span style=\"font-family: Arial\"><span style=\"color: #0070c0\">Create a User Account by yourself<\/span><\/span><\/h2>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\">\n<span style=\"font-family: Arial\">You sign up for an Account on: <\/span><a href=\"https:\/\/mysupport.pitss.org\/login_page.php\"><span style=\"color: #0000ff;font-family: Arial\">http:\/\/62.50.99.114\/login_page.php<\/span><\/a><span style=\"font-family: Arial\"> by clicking on \u201cSignup for a new account\u201d<br \/>\n<\/span><span style=\"font-family: Arial\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0024.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0024_thumb.jpg\" alt=\"clip_image002[4]\" width=\"400\" height=\"222\" border=\"0\" \/><\/a><br \/>\nEnter the Username that you like, your Emailadress and the shown code.<br \/>\n<a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image00441.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0044_thumb1.jpg\" alt=\"clip_image004[4]\" width=\"400\" height=\"216\" border=\"0\" \/><\/a><br \/>\nNow you should recive a Email to confirm your account and than you can setup your password.<\/span><\/p>\n<h2 style=\"margin: 12pt 0in 0pt\"><a name=\"_Toc337648524\"><\/a><span style=\"font-family: Arial\"><span style=\"color: #0070c0\">Activate User Account<\/span><\/span><\/h2>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\">\n<span style=\"font-family: Arial\">You received and Email from \u201cPITSS.DOC <\/span><a href=\"mailto:bugs@pitss.de\"><span style=\"color: #0000ff;font-family: Arial\">bugs@pitss.de<\/span><\/a><span style=\"font-family: Arial\">\u201d. Click on the link in the Mail and enter a new Password and your Real Name \u2013 Company.<br \/>\n<\/span><span style=\"font-family: Arial\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image00641.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0064_thumb1.jpg\" alt=\"clip_image006[4]\" width=\"432\" height=\"237\" border=\"0\" \/><\/a><\/p>\n<p>NOTE: Remenber the Password. <\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">You can now login with your Username and Password.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image00841.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0084_thumb1.jpg\" alt=\"clip_image008[4]\" width=\"490\" height=\"155\" border=\"0\" \/><\/a><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">NOTE: You can ignore the next Screen.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">NOTE: Pitss Administration needs to assign you to your Projects. This may take one or two days.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<h2 style=\"margin: 12pt 0in 0pt\"><a name=\"_Toc337648525\"><\/a><span style=\"font-family: Arial\"><span style=\"color: #0070c0\">Issue Handling<\/span><\/span><\/h2>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">After Login you get View with all for you relevant issues:<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0104.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0104_thumb.jpg\" alt=\"clip_image010[4]\" width=\"557\" height=\"227\" border=\"0\" \/><\/a><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<h3 style=\"text-indent: 35.3pt;margin: 12pt 0in 0pt\"><a name=\"_Toc337648526\"><\/a><span style=\"font-family: Arial\"><span style=\"color: #0070c0\">Report an Issue<\/span><\/span><\/h3>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><b><span style=\"font-family: Arial\">\u00a0<\/span><\/b><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">To report an Issue click \u201cReport Issue\u201d<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0124.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0124_thumb.jpg\" alt=\"clip_image012[4]\" width=\"451\" height=\"162\" border=\"0\" \/><\/a><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">Fill out all relevant fields. You may also want to uploed a Screenshot or some files that help to understand and solve the Problem.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image01441.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0144_thumb1.jpg\" alt=\"clip_image014[4]\" width=\"623\" height=\"446\" border=\"0\" \/><\/a><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<h3 style=\"text-indent: 35.3pt;margin: 12pt 0in 0pt\"><a name=\"_Toc337648527\"><\/a><span style=\"font-family: Arial\"><span style=\"color: #0070c0\">View Issue<\/span><\/span><\/h3>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">After you submitted an issue you get automatically directed to the \u201cView Issues\u201d Page. You can also access this View by clicking \u201cView Issues\u201d on any page.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0164.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0164_thumb.jpg\" alt=\"clip_image016[4]\" width=\"624\" height=\"452\" border=\"0\" \/><\/a><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">Here you can find all Issues that are Reported in your Project. You can search and filter for specific Issues and see the status of them.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n<h3 style=\"text-indent: 35.3pt;margin: 12pt 0in 0pt\"><a name=\"_Toc337648528\"><\/a><span style=\"font-family: Arial\"><span style=\"color: #0070c0\">Search for Issue<\/span><\/span><\/h3>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><span style=\"font-family: Times New Roman\">\u00a0<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">To search for an Issue you can Search for a Text or for the Issue Number.<\/span><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><a class=\"thickbox\" href=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image01841.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 0px;padding-left: 0px;padding-right: 0px;padding-top: 0px;border: 0px\" src=\"https:\/\/pitss.org\/files\/2012\/10\/clip_image0184_thumb1.jpg\" alt=\"clip_image018[4]\" width=\"557\" height=\"74\" border=\"0\" \/><\/a><\/p>\n<p class=\"Maintext\" style=\"margin: 0in 0in 0pt 35.3pt\"><span style=\"font-family: Arial\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to use Pitss.Doc Description on how to use the Issue Tracking tool Pitss.Doc. \u00a0 PITSS.DOC Documentation, October 2012\u00a0 \u00a0 Create a User Account by yourself Activate User Account Issue Handling Report an Issue View Issue Search for Issue Introduction This document show how to use Pitss.Doc, the Issue Tracking tool used by Pitss for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[14],"tags":[53],"class_list":["post-3271","post","type-post","status-publish","format-standard","hentry","category-resolve-issues","tag-pitss-doc"],"_links":{"self":[{"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/posts\/3271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/comments?post=3271"}],"version-history":[{"count":6,"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/posts\/3271\/revisions"}],"predecessor-version":[{"id":9696,"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/posts\/3271\/revisions\/9696"}],"wp:attachment":[{"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/media?parent=3271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/categories?post=3271"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pitss.org\/us\/wp-json\/wp\/v2\/tags?post=3271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}